When computer systems fail, business grinds to a halt, and that can cost your enterprise a considerable amount of money. With the help of TechRepublic Premium’s Systems Downtime Expense Calculator (an xlsx file), you can estimate just how much each system failure is going to cost you. From the download: WHEN TO USE THIS TOOL ...
Recruiting a Network Architect with the right combination of experience and technical expertise will require a comprehensive screening process. This Hiring Kit from TechRepublic Premium provides an adjustable framework your business can use to find, recruit and ultimately hire the right person for the job. From the hiring kit: DETERMINING FACTORS, DESIRABLE PERSONALITY TRAITS AND ...
This list of potential interview questions are ready-made for your organization’s HR department to use when it’s time to hire a wireless network engineer. Wireless engineers are valued by all types of business, from traditional brick-and-mortar companies moving to more wireless commerce to industry disruptors. Even smaller companies may contract with businesses that provide the ...
Although there are many legitimate business reasons to access streamed audio and video files — such as engaging in training, reviewing industry-related content and conducting research — there are also opportunities for misuse. This policy provides guidelines for the appropriate use of streaming media on systems and devices that access company networks. From the policy: ...
The Windows GUI is the traditional way to perform administrative tasks, but scripting offers faster and more versatile methods that can help further your technical skills. This download includes 21 publicly available PowerShell scripts, along with a document explaining each one, to help you up your scripting game and administer your AD environment more efficiently. ...
Maintenance tasks, equipment upgrades and installations must be completed regularly — potentially creating disruptions and preventing employees from doing their work. This policy is designed to help your organization determine procedures for scheduling and communicating server, system and network downtime with the goal of minimizing the impact and inconvenience for your staff, clients and contractors. ...
This policy defines what systems and services to monitor, establishes how they will be monitored, and determines how support staff will be notified of problems that require escalation or remediation. From the policy: SUMMARY Maximum uptime is often a priority goal for company systems and services in today’s 24/7 year-round society. With that objective in ...
Virtualization platforms are available from a number of vendors, but it’s still critical to maintain your virtualization environment to avoid unnecessary resource consumption, out of-compliance systems or applications, data loss, security breaches and other negative outcomes. This policy defines responsibilities for both end users and the IT department to ensure that the virtualized resources are ...
Cloud Technologies have moved from single workload projects to the mainstream. Cloud Infrastructure-as-a-Service (IaaS) is popular. The market for these services grew by nearly 40% in 2019. With IaaS, the cloud provider operates the underlying IT infrastructure — servers and virtual machines, storage, networking, and operating systems — using an ondemand and a pay-as-you-go model. ...
It’s Saturday morning, and your customer has an issue. They pick up the remote—er, phone—and dial the number to your support line, expecting instant gratification. There’s only one problem: Your customer might not get connected with the agent they expect. Will they be a knowledgeable one? Will they be understanding and empathetic? Or will they ...