Resources Archive | TechRepublic

IT training policy

Mon, 27 Feb 2023 11:00:00 +0000

Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. IT workers must keep up to date with the latest technology trends and evolutions, as well as developing soft skills like project management, presentation and persuasion, and general management. Due to the ...

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MSP best practices: PC deployment checklist

Mon, 27 Feb 2023 11:00:00 +0000

For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. The adage “you’re only as good as your last performance” certainly applies. An MSP and its technicians can get everything right, complete a client’s complex cloud migrations, and perform remote work initiatives and proprietary business application upgrades, ...

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Agile Cloud Engineering

Mon, 27 Feb 2023 11:00:00 +0000

As advanced AWS partners, Anchor offers a range of scalable AWS cloud management plans for your business which are designed to act like outsourced IT teams for SMBs and emerging enterprise. There is no need to keep costly personnel on your payroll with Anchor, as all of your cloud services can be managed by our ...

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Migration and Modernization: Accelerating your AWS Journey with Anchor

Mon, 27 Feb 2023 11:00:00 +0000

Whatever the industry, today’s organizations want to become more agile so they can innovate and respond to changes faster. However, they also manage a portfolio of applications and workloads that are complex and built over a long period of time. When you re evaluate your application portfolio, you have the opportunity to consider the best ...

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Service level agreement policy

Sun, 26 Feb 2023 11:00:00 +0000

A service level agreement is a proven method for establishing expectations for arrangements between a service provider and a customer. SLAs involve identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and other operational concepts. SLAs streamline operations and allow both parties to identify a proper framework for ensuring business efficiency ...

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MSP best practices: Network switch and router maintenance checklist

Sun, 26 Feb 2023 11:00:00 +0000

Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. However, regularly reviewing and updating such components is an equally important responsibility. It’s essential to ensure clients understand the necessity of regularly auditing, updating and creating new backups for network switches and routers as well as the need for scheduling the ...

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Ethics policy: Vendor relationships

Thu, 23 Feb 2023 11:00:00 +0000

Ethical behavior is something most people practice every day. It’s rare that an organization will need to enforce an ethics policy, but having one in place is a good idea. This ethics policy from TechRepublic Premium outlines areas where interactions with vendors might be questionable. From the policy: STANDARDS FOR CONDUCT Any short-term benefit gained ...

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Transmission of sensitive data policy

Thu, 23 Feb 2023 11:00:00 +0000

Data in transit means data is at risk if the proper precautions aren’t followed. Data stored inside a securely monitored environment is much less likely to fall into the wrong hands than data exchanged between people and systems. With this in mind, it is essential for company personnel to adhere to firm and clear guidelines ...

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Data backup request form

Wed, 22 Feb 2023 11:00:00 +0000

Data without an associated backup is only as reliable as the system upon which it is stored — and every system has a finite life span or may be susceptible to malware or hacking efforts. This form from TechRepublic Premium provides a simple method for end users to submit data backup requests. Backup basics: There ...

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Point of sale deployment checklist

Wed, 22 Feb 2023 11:00:00 +0000

Point-of-sale systems present a wholly different challenge compared to just deploying a new PC. While managed service providers must remember all the same and myriad details as with a PC when deploying a new POS workstation, there are a host of additional and often complex and sometimes sensitive elements that must be properly addressed with ...

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